Harman-kardon HS 500 User Manual download pdf (Page 57)

SYMPTOM CAUSE SOLUTION

Some remote buttons do not operate • Function not permitted at this time • With most discs, some functions are not permitted at certain

during DVD play; prohibited symbol times (e.g., Track Skip) or at all (e.g., direct audio track

Ø appears selection).

The OSD menu is in a foreign • Incorrect OSD language • Change the display language selection in the System Setup

language menu.

The Ø symbol appears • Requested function not available • Certain functions may be disabled by the DVD itself during

at this time some passages of a disc.

Picture is displayed in the • Incorrect match of aspect-ratio • Change aspect-ratio settings.

wrong aspect ratio settings to disc

Disc will not copy to VCR • Copy protection • Many DVDs are encoded with copy protection to prevent

copying to VCR.

Password not accepted. • Incorrect password being used or • Stop play of disc and clear all displays from screen.

password has been forgotten Press and hold Clear Button until the display blinks.

This resets the password and all settings to their defaults.

You will need to reenter all audio, video and system settings.

Disc Drawer remains open indefinitely • Drawer does not close automatically • Press Open/Close button or turn off HS 500 to

close disc drawer.

Screen Saver not activated • Screen saver will not activate when • Move cursor to main disc information or playlist area

cursor is on top main title line of OSD, to avoid burn-in on plasma and CRT displays.

or in column of icons on left side of

screen

Front-panel PBC indicator remains • PBC indicator reflects disc encoding, • This is normal behavior.

list even when PBC setting is Off not HS 500 status

in System Setup menu

Pressing Setup Menu button during • This is normal behavior when activating • Press Setup Menu button a second time to view System

disc playback displays Player OSD during disc playback Setup menu.

Information menu

Cannot program playlist • Programmed play is not available for • Programmed play is available only for CDs, DVD-Audio and

all disc types Video discs, MP3s, WMAs and JPEGs. Programmed play

is not available for VCD discs or for files stored on

a USB device.

• HS 500 must be in Stop mode to • Stop play of disc before programming a playlist.

program a playlist

In addition to the items shown above, additional information on troubleshooting possible problems with your HS 500, or installation-related issues,

may be found in the list of "Frequently Asked Questions" which is located in the Product Support section of our Web site at www.harmankardon.com.

TROUBLESHOOTING GUIDE

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Harman-kardon HS 500 User Manual Page 57