Harman Kardon DMC 1000 User Manual download pdf (Page 34)

TROUBLESHOOTING GUIDE

SYMPTOM CAUSE SOLUTION

Unit does not turn on • No AC power • Make certain AC power cord is plugged into

a live outlet.

• Check to see whether outlet is switch-controlled.

• Make sure Master Power Switch on rear panel is turned on

to the “1” position.

• If DMC 1000 was in “Full-Off” Power Mode (Power Indicator

dim blue), wait for system to reboot.

Unit does not respond to • Weak batteries in remote • Change remote batteries and insert with correct polarity.

remote commands • Remote sensor is obscured • Make certain front-panel sensor is in line of sight of remote

or connect an optional remote sensor.

• Unit not in Full-On Power Mode • If Power Indicator is amber or dim blue, press Power On

control to turn unit fully on.

No picture • Intermittent connections • Check all video connections.

• Wrong input • Check input selection of TV or receiver.

• Video display is not capable of • Press the Video Mode Button repeatedly to change the video

handling selected video output output resolution.

resolution

• HDMI Output is connected to a video • The HDMI Output may not be used with video displays that

display that is not HDCP-compliant are not HDCP-compliant. Unplug the cable and select

another audio and video connection.

• HDMI communications need • Turn off all HDMI devices (DMC 1000, receiver, TV). Turn on

to be reset devices in this order: TV, then receiver, then DMC 1000.

• Video Off feature is active • Press Video Off Button to reactivate video circuitry.

Disc does not play • Disc is loaded improperly • Load disc label-side up; align the disc with the guides and

place it in its proper position.

• Incorrect disc type • Check to see that the disc is CD, CD-R, CD-RW, VCD, MP3,

WMA, JPEG, DVD-R/RW, DVD+R/RW (standard-conforming)

or DVD-Video; other types will not play.

• Invalid Region Code • Use Region 1 or Open Region (0) disc only.

• Rating is above parental control setting • Enter password to override or change rating settings.

No sound • Intermittent connections • Check all audio connections.

• Incorrect digital audio input selection • Check digital audio settings on DMC 1000 and on receiver.

• DVD disc is in fast or slow mode • There is no audio playback on DVD discs during fast

or slow modes.

• Surround receiver is not compatible • Change Digital Audio Out setting in AUDIO SETUP menu to

with 96kHz PCM audio COMPRESSED.

• Incorrect zone selection • Use the Zones command in the Main Menu to select the

desired zone for playback.

• Zone not linked to active zone • Use the Zones command in the Main Menu to link or unlink

zones to each other.

• Attempting to use Coaxial or Optical • The HDMI and other digital audio outputs are not available at

Digital Audio Output with HDMI the same time. To use the Coaxial or Optical Digital Audio

Output active Outputs, change the HDMI Audio Out setting in the

Audio Setup menu to Off.

Picture is distorted or jumps • MPEG-2 decoding • It is a normal artifact of DVD playback for pictures to jump

during fast forward or reverse play or show some distortion during rapid play.

• DTS decoding • Due to the format of DTS recordings, fast-play may overshoot

or undershoot desired place.

DMC1000om.qxd 11/30/07 3:59 PM Page 34

1 2 ... 29 30 31 32 33 34 35 36 37 38 39 ... 47 48

Comments to this Manuals

No comments

Harman Kardon DMC 1000 User Manual Page 34

Comments to this Manuals

Related products and manuals for DVD players Harman Kardon DMC 1000